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Pick n Pay Confronts Significant Financial Losses, Unveils Strategic Response to Ongoing Challenges

Writer: BY MUFARO MHARIWABY MUFARO MHARIWA

In a rapidly changing retail landscape, Pick n Pay finds itself grappling with significant financial hurdles. The company's recent announcement of a half-year loss amounting to R827.4 million signals a critical moment for reassessing its operational strategies. This marks a 45% increase in losses compared to 2023. As competition intensifies and consumer preferences evolve, Pick n Pay is compelled to rethink its approach to regain its footing in the market. Let’s take a closer look at the challenges Pick n Pay is currently facing and the strategies the company plans to implement to overcome them.


Financial Struggles


The latest financial results highlight several pressing issues for Pick n Pay. Despite a 3.7% increase in group turnover to R56.1 billion, the core Pick n Pay brand has struggled to maintain its profitability. With high financing costs of R1.13 billion contributing to a pre-tax loss of R1.05 billion, the company faces economic pressures compounded by a competitive retail market and shifts in consumer behaviour.


Gross profit margins have contracted by 2.2% from the previous year, and trading profits plummeted by 97.5% to R26 million, contrasting with R1.06 billion in the same period last year. The trading losses, however, are expected to decrease, with second-half results likely benefitting from lowered interest expenses following the company’s recent recapitalisation efforts.

Store Closures and Restructuring


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To address these financial strains, Pick n Pay is implementing an extensive restructuring strategy. The plan involves closing 35 stores and converting around 70 locations to either the Boxer brand or franchise-operated Pick n Pay stores, representing approximately 10% of its current company-owned footprint. This pivot is aimed at aligning its offerings with more profitable market segments, and capitalising on Boxer’s strong performance, as it reported a 12% sales increase and a 16% increase in trading profit.


The company’s CEO, Sean Summers, who returned to lead the business last year, outlined a three-year turnaround strategy that includes launching an IPO for the Boxer division. While Pick n Pay plans to retain a controlling interest, the IPO is expected to strengthen its balance sheet significantly. Summers noted, “The Boxer IPO remains pivotal to our strategy, and their remarkable performance continues to prove it is an exceptional business. We are excited to see it thrive as a listed entity.”


It’s Not All Doom and Gloom


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The online segment has proven resilient amidst these challenges, with online sales growth exceeding 60%, thanks to the success of the Pick n Pay asap! app and enhancements in picking and delivery times. The app has expanded its reach to 550 locations, catering to an increasingly digital consumer base.


Similarly, Pick n Pay Clothing achieved notable results, with 9.8% growth in sales and 10 new stores added in the first half of the fiscal year. The clothing division's expansion highlights its potential as a profitable segment within the group, and it remains a focal point in the company’s growth strategy alongside Boxer and online sales.


Strategies Being Implemented


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Pick n Pay has taken aggressive steps to reinforce its financial standing, including a rights offer oversubscribed by 106%, raising R4 billion in new capital as part of its recapitalisation plan. According to Summers, these funds will go toward refurbishing existing stores, opening new locations, and bolstering the overall Pick n Pay estate.


Surprisingly, the group plans to open several new supermarkets before the year’s end, with more scheduled for 2025. This push for expansion was not initially included in its turnaround plan but reflects an adjustment to enhance profitability through refreshed store layouts and strategic growth. Confirmed new openings include two corporate stores and eight franchise stores.


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Future Outlook


Looking ahead, CEO Summers remains cautiously optimistic about the company’s prospects. He aims to reduce losses by up to 50% in the coming year, steering Pick n Pay back to profitability. This recovery will likely hinge on the Boxer IPO, restructuring efforts, and a focus on more competitive pricing and improved product ranges. He stated, “Our focus this year has been strengthening our balance sheet and implementing the turnaround plan. Once our capital is in place, we can start investing in refurbishing Pick n Pay stores and opening new ones.”


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Summers is confident in the group’s strategic pivot towards Boxer, which continues to show impressive returns, along with improvements in Pick n Pay’s competitive positioning and increased private label offerings. “We are steadily progressing to a better performing and more profitable store estate by closing loss-making stores, converting stores to franchises, or to Boxer. Our estate is starting to make a great deal more sense,” he added.


With a solid three-year plan and strategic capital allocation, Pick n Pay is setting a cautious path towards stabilisation and growth, driven by strong performances in Boxer, online, and clothing segments amidst a challenging retail environment.





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